Order Confirmation
As soon as you place the order, an order confirmation will be emailed to you. This means we have received your order and payment. As soon as we receive your order, we automatically reach out to our warehouse to confirm the product is in stock and is available for immediate shipment. In rare cases, if the product is on backorder or unavailable, we will contact you immediately and ask if you would like to wait for the product to become available or have your payment refunded. If the item is available for immediate shipment (1-2 business days) we will submit the order for processing and arrange shipment.
Order Shipment
Most products ship within 1 to 2 business days from the date of your order (unless indicated on the product page). We will send you tracking information as soon as it is available. If you do not receive tracking info within 3 business days of your order, feel free to follow up with us via email. If the item title shows preorder for your country, your order is preorder.
- We ship to within the all the cities in the Australia by AU POST, TOLL, BORDER or Other couriers.
- After the order is processed, allow 4 to 7 business days for the product to reach you.
- Shipping fee calculate on check out page.
Split Shipment
If you receive a package and discover missing items or are unsure if there are additional packages, please be aware that we typically ship all items together. However, certain packages may arrive separately due to product size requirements for different carriers or allocation issues within the shipping systems. Shipping from our Australian local warehouse usually takes 4-7 business days. We appreciate your patience during this period. If after 10 business days from ordering you have not received all packages, kindly reach out to us for further assistance.
Change Order
If you have to change your order after you completed the payment, please CONTACT US for the first time when you realize that. We will reply to you ASAP and try our best to correct it. Please understand that if the item has shipped from the warehouse,the changing maybe will not success,or there is time and cost increase.
Return
We are confident that our LED grow lights will provide you with a spectacular grow, however, if you are not satisfied with your purchase after you receive it, please contact us here. We will work with you to resolve any issues and replace you product(s) or refund your purchase within the terms of this policy. We will do our best to get back to you within one business day regarding your issue.
The customer is responsible for return shipping charges when returning an item(s).
Request return shipping information before returning any merchandise. Contact us before returning any and all items. Items sent back without authorization may not be refundable.
To be eligible for a refund, your item must be: Unused in the original packaging and in the same condition that you received it or in like new condition and free of wear.
All parts (i.e. cords, controllers, hangers) must be present when returned.
Return policy
The light can be returned or replaced within 30 days after delivery, in the precondition of non-artificial damage.
Refunds
Once your return is received and inspected, we will send you an email to notify you about your refund.
If you are approved, your refund will be processed and you will be sent a confirmation. At this point, we the refund is out of our hands and we do not have any control over the speed of the refund. The bank or payment processing service may take up to 3-7 business days to transfer the funds back into your account.
To receive your refund for returning a product that you were not satisfied with, send us a copy of the shipping receipt and we will reimburse you via PayPal.
International shipments: If we ship your light to your country and you fail to communicate with the shipping company to arrange receipt of your package, the shipping company will destroy your package and you will not be refunded from us. Nor will Mars hydro take the item back or reimburse you for the cost of the item or shipping.
Grace Hughes –
Best investment I¡¯ve made for my indoor gardening setup!
Logan Rogers –
A fantastic light for both beginners and experienced growers!
Emma Edwards: –
Perfect for my indoor garden setup. Would definitely buy again!
Mason Scott –
This is my second Mars Hydro SP 3000, and I love them both!
Isabella Powell –
Affordable, efficient, and high-performing. What more could I ask for?
Dylan Diaz –
Great coverage and intensity. My plants are responding beautifully.
Lauren Simmons –
Super bright and energy-efficient. Love this grow light!
Kyle Evans –
I use this for my succulents, and they have never looked better.
Rachel Brooks –
Incredible growth in just a few weeks. Highly recommend!
Eric Patterson –
The results speak for themselves. The best LED grow light I own!
Alyssa Russell –
It¡¯s quiet, efficient, and my plants are thriving!
Justin Jenkins –
It covers my entire grow tent perfectly with even lighting.
Hannah Torres –
This light helps my plants grow healthier and more vibrant
Brandon Morgan –
Mars Hydro never lets me down. Another amazing product!
Chloe Ward –
I¡¯m really impressed with the brightness and even light distribution.
Ethan Foster –
I¡¯ve seen significant growth in just a few weeks
Madison Ramirez –
Amazing grow light! My flowers are blooming faster than before.
Andrew Bailey –
My fruiting plants love this light! The difference is night and day.
Victoria Murphy –
It¡¯s lightweight, powerful, and super easy to install.
Nicholas Cooper –
I highly recommend this for any serious indoor gardener.
Sophia Reed –
The spectrum is perfect, and it runs so efficiently!
Tyler Hernandez –
My plants have never looked greener and healthier.
Rebecca Sanchez –
I can grow year-round thanks to the SP 3000¡¯s incredible performance!
Brian Stewart –
This is by far the best LED grow light I have ever used.
Natalie Collins –
The build quality is solid, and my plants absolutely love it.
Thomas Roberts –
I was impressed with the low heat output and high efficiency.
Megan Perez –
Mars Hydro SP 3000 offers the best PPFD levels for its price!
Kevin Wright –
One of the best investments I made for my greenhouse setup.
Stephanie Carter –
After a month of use, I can see a huge improvement in plant growth!
Ryan Nelson –
It¡¯s durable, powerful, and has an amazing light spread.
Elizabeth Baker –
Highly recommend the SP 3000. It¡¯s a great addition to my indoor garden.
Joshua Green –
My leafy greens and flowers respond so well to this light!
Olivia Scott –
A very energy-efficient grow light that delivers amazing results
Anthony King –
This LED light is top-notch. My plants look happier than ever!
Samantha Young –
Perfect for my grow tent. The spectrum is just what my plants needed.
Daniel Hall –
It¡¯s easy to set up, super bright, and covers a large area!
Ashley Robinson –
This grow light is a game-changer! Worth every penny.
Amanda White –
Mars Hydro never disappoints. The SP 3000 is powerful and reliable.
Matthew Martinez –
My plants are healthier and yield more since switching to SP 3000.
Christopher Lewis –
Perfect balance of power and efficiency. My hydroponic setup thrives under it.
Jennifer Harris –
I was skeptical at first, but this grow light works wonders!
James Thompson –
The full spectrum light is perfect for all stages of plant growth.
Laura Wilson –
Great for indoor gardening! My herbs and veggies are flourishing.
John Anderson –
I saw noticeable growth in just a few days. Mars Hydro SP 3000 is fantastic!
Sarah Miller –
Excellent build quality and energy efficiency. My plants love this light!
David Brown –
This light helped my tomatoes grow faster and healthier. Great investment!
Emily Clark –
I love how quiet and cool the SP 3000 runs, even after long hours of use!
Robert Williams –
Highly efficient and well-built. This grow light is a must-have for serious growers.
Jessica Adams –
I¡¯ve tried several grow lights, but the SP 3000 provides the best light penetration and coverage
Michael Johnson –
The Mars Hydro SP 3000 exceeded my expectations! My plants are thriving like never before.