Upon order placement, you’ll receive a confirmation email. We check stock availability immediately. If unavailable, we’ll contact you for a refund or waitlist. Available items ship in 1-2 business days.

Order Shipment

• Shipped within 1-2 business days (unless noted).

• Tracking info sent once available (follow up after 3 days if missing).

• Delivery: 4-7 business days via AU POST/TOLL.

• Free shipping (excludes remote areas—see “Additional Fees”).

Split Shipment

Most items ship together, but some may arrive separately due to size/carrier issues. Contact us if any items are missing after 10 business days.

Change Order
Email info@marshydroau.com ASAP for changes. Modifications may not be possible after shipment.

Additional Shipping Fees

Extra fees apply to remote postcodes (e.g., 4454…4499, 4694…4999, 9920…9998, 2880…2889,5201…5749, 6215…6799, 0800…0999, 2898…2899, 7151…7154). Charged at carrier rates.