Local Fast Shipping & NO Taxes in the AU
Order Confirmation
As soon as you place the order, an order confirmation will be emailed to you. This means we have received your order and payment. As soon as we receive your order, we automatically reach out to our warehouse to confirm the product is in stock and is available for immediate shipment. In rare cases, if the product is on backorder or unavailable, we will contact you immediately and ask if you would like to wait for the product to become available or have your payment refunded. If the item is available for immediate shipment (1-2 business days) we will submit the order for processing and arrange shipment.
Order Shipment
Most products ship within 1 to 2 business days from the date of your order (unless indicated on the product page). We will send you tracking information as soon as it is available. If you do not receive tracking info within 3 business days of your order, feel free to follow up with us via email. If the item title shows preorder for your country, your order is preorder.
- We ship to within the all the cities in the Australia by AU POST, TOLL, BORDER or Other couriers.
- After the order is processed, allow 4 to 7 business days for the product to reach you.
- Shipping fee calculate on check out page.
Change Order
If you have to change your order after you completed the payment, please CONTACT US for the first time when you realize that. We will reply to you ASAP and try our best to correct it. Please understand that if the item has shipped from the warehouse,the changing maybe will not success,or there is time and cost increase.
Return
We are confident that our LED grow lights will provide you with a spectacular grow, however, if you are not satisfied with your purchase after you receive it, please contact us here. We will work with you to resolve any issues and replace you product(s) or refund your purchase within the terms of this policy. We will do our best to get back to you within one business day regarding your issue.
The customer is responsible for return shipping charges when returning an item(s).
Request return shipping information before returning any merchandise. Contact us before returning any and all items. Items sent back without authorization may not be refundable.
To be eligible for a refund, your item must be: Unused in the original packaging and in the same condition that you received it or in like new condition and free of wear.
All parts (i.e. cords, controllers, hangers) must be present when returned.
Return policy
The light can be returned or replaced within 30 days after delivery, in the precondition of non-artificial damage.
Refunds
Once your return is received and inspected, we will send you an email to notify you about your refund.
If you are approved, your refund will be processed and you will be sent a confirmation. At this point, we the refund is out of our hands and we do not have any control over the speed of the refund. The bank or payment processing service may take up to 3-7 business days to transfer the funds back into your account.
To receive your refund for returning a product that you were not satisfied with, send us a copy of the shipping receipt and we will reimburse you via PayPal.
International shipments: If we ship your light to your country and you fail to communicate with the shipping company to arrange receipt of your package, the shipping company will destroy your package and you will not be refunded from us. Nor will Mars hydro take the item back or reimburse you for the cost of the item or shipping.
Scott –
I recently starting raising plants again. Alas, I didn’t have the appropriate tools. Found this little set and ordered it right away. It is perfect for what I needed. This is not a child’s set. It is for those of us who want the real thing.Haven’t used all of the gadgets yet, but I will.
Erin –
Not much can be said, as described.
Fermin Miranda –
I like the breadth of the tool assortment that is included! The only thing that I would like for it to have is a cloth covered removeable bottom panel for inside the bag. The bag is spacious enough to hold bug spray, sunscreen, extra leaf bags, a towel/kneeling pad and still have room for a water bottle. The elastic horizontal strings hold the tools securely. My daughter gave me a gift card for Mother’s Day to choose what I wanted and this set was the perfect choice for my incessant gardening.
JoHarring0604 –
Recommended for home gardeners for sure!
J. Tebo –
One of my greatest joys is working in my gardens. I go through a lot of tools, have to replace some on an average of two years. When my package arrived with this set of tools I did a little dance in the living room (all by myself!) I am so glad I made this purchase! Not only are these tools super sturdy, balanced, but the extra planning and design of makes them more valuable. There are a few pieces that I have always bought at the hardware store. I have had some over 10 yrs, they still work but they don’t look so good. I give this product 5+ stars! I truly believe they will last longer than I do. Oh, and the bag is very nice. Not only beautiful but well organized. You’ll love it!
honeysmom –
The whole kit is amazing, for the price the quality of the tools are really wonderful. It’s very easy to carry the bag all around my property to maintain my garden beds. I really like the weeding tool especially, it made prepping the garden for the spring and clearing out old garden beds over run with weeds very easy.